Purposes & Benefits of Performance Appraisal

Figure 3

 

Purposes of Performance Appraisal

The Performance appraisal is become a term used for a variety of activities through which organizations seek to Evaluate employees and develop their competence, improve performance, and allocate rewards & benefits (Fletcher, 2001). This identified the following purposes of performance appraisal (Grote (2002):

1. Providing the feedback to employees about their performance.

2. Concerning pay increases, promotions, layoffs for employees.

3. Encouraging performance improvement.

4. Setting and measuring goals.

5. Determining the individual and organizational training and development needs.

6. Confirming the good hiring decisions.

7. Provide legal support for personnel decisions.

8. Improving overall organizational performance

Also additional purposes as performance appraisal including motivating employees, assessing employee potential, improving working relationships, assigning work more efficiently, and assisting in long-range planning (Thomas and Bretz (1994). The performance appraisal is served two basic purposes, the first one is evaluative as the term “appraisal” implies, and the second one is developmental. (Brinkerhoff &Kanter,1980, McKinnon, 1993, Rynes, Gerhart, & Parks, 2005). The evaluative function which there has been progress toward goals as a result of the employee’s efforts. It’s a backward looking where past performance is reviewed in light of the results achieved. The performance appraisals have five major parts are salary management, terminations, layoffs, promotions and identifying poor performance (Boswell & Boudreau, 2000). It’s not use for enable organizations to make decisions about the employees, but also to compare candidates on some type of objective basis (Brinkerhoff & Kanter).

The developmental function of forward looking, directed towards to increasing the capacity of the employees to be more productive, effective, efficient and satisfied in future. It covers such as job skills, career planning, employee motivation and effective coaching between mangers and subordinates in the organization. It is concerned with enhancing attitudes, experiences and skills that improve the effectiveness of an employees. (Boswell & Bourdeau, 2002).



Benefits of Performance Appraisal

According to Mohrman, A.M(1989), the formal appraisal process designed and implemented system can create many benefits for organizations. the appraisal process can:

a) provide managerial instrument for goal setting and performance planning with employees in the organizations.

b) improve employee motivation and productivity.

c) encourage interaction concerning employee growth and development the organization.

d) available a basis for wage and salary changes.

e) generate information for a variety of human resource decisions

There are four ways in which performance appraisal can help organizations. performance appraisal can improve organizational 6 decisions including reward allocation, promotions, layoffs and transfers. the performance appraisal can improve individual career decisions and decisions about where to focus one time and effort. Individual employees can take many decisions concerning their present and future roles in the organization (Murphy and Cleveland (1995). They must decide how they will develop future strengths and what sort of career goals they should pursue. Performance appraisal can provide an accurate, timely and detailed feedback to assist in the quality of these decisions. A third way that performance appraisal can assist organizations is by providing a set of tools for evaluating the effectiveness of current or planned ways of operating. The performance appraisal can impact employees’ views of and commitment to their organization. The quality of performance appraisal and the feedback has perceptions of the fairness, legitimacy, and rationality of a wide range of organizational practices.

The performance appraisals can help to encourage the supervisors to observe their employees more closely and do a better job of managing them (Oberg (1972). All above four benefits will not automatically accrue, because the mere presence of the performance appraisal system in the organization (Murphy & Cleveland). the organization that do an good performance appraisal system may incur some or all of these benefits.




Reference

 Brinkerhoff, D. W., & Kanter, R. M. (1980). Appraising the performance of performance

appraisal. Sloan Management Review

Boswell, W. R., & Boudreau, J. W. (2002). Separating the developmental and evaluative

performance appraisal uses. Journal of Business & Psychology

Fletcher, C. (2001). Performance appraisal and management: The developing research

agenda. Journal of Occupational & Organizational Psychology

Grote, R. C. (2002). The performance appraisal question and answer book: A survival guide

for managers. New York: American Management Association.

Mohrman, A. M., Resnick-West, S. M., & Lawler, E. E. (1989). Designing performance

appraisal systems: Aligning appraisals and organizational realities (1st ed.).

McKinnon, N. C. (1993). Development of a performance appraisal program for

nonacademic staff at Atlantic Baptist College.

Murphy, K. R., & Cleveland, J. (1995). Understanding performance appraisal: Social,

organizational, and goal-based perspectives.

Oberg, W. (1972). Make performance appraisal relevant. Harvard Business Review

Rynes, S. L., Gerhart, B., & Parks, L. (2005). Personnel psychology: Performance

evaluation and pay for performance. Annual Review of Psychology

Thomas, S. L., & Bretz Jr., R. D. (1994). Research and practice in performance appraisal:


Evaluating employee performance in America's largest companies. SAM Advanced

Management Journal


Comments

  1. Hi Dineth agreed on the article. Adding some points to this performance appraisal can be conducted by many parties as supervisory rating of subordinates, Employee rating managers, Team/peer rating, self-rating, Outsider rating and 360-degree feedback (Mathis & Jackson 2010).

    ReplyDelete
    Replies
    1. Thank you for your comments Lakshan. Agree with your view. Performance appraisal is become a term used for a variety of activities through which organizations seek to Evaluate employees and develop their competence, improve performance, and allocate rewards & benefits (Fletcher, 2001).Also above facts are discuss in next blogs.

      Delete
  2. A well-organized elaboration of the theory. The performance appraisal is one way to help establish where to focus educational and development efforts. Performance appraisal results can be used to shape and design programs targeted at individual employees or groups of employees with similar needs (Narcisse & Harcourt, 2008). According to (Sajjad, 2016) the Organizations need to keep their Human Resource at their highest efficiency level to survive within today’s competitive world. In order to the above need, 360-degree appraisal plays a vital role in providing in-depth information and evaluation about the performance of employees and development plans and requirements of employees in the future for the Organization (Baroda et al., 2012).

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    1. Thank you for your comments Nirmika. Agree with your view. additional purposes as performance appraisal including motivating employees, assessing employee potential, improving working relationships, assigning work more efficiently, and assisting in long-range planning (Thomas and Bretz (1994).also i discus the above points are in next blogs.

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  3. Hi Dineth , You have clearly detailed purposes and benefits of performance appraisal. Adding to that I would like to mention regarding the Automating performance Appraisal. Automated systems offered by several vendors provide common formats, integration with compensation, and development and succession planning. Further to the Mathis & Jackson (2007) these systems can help a manager identify who are the top performers in the company, or a breakdown of workers with certain competencies (Mathis & Jackson ,2007).

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    1. Thank you for your comments Lakshan. Agree with your view. The performance appraisals have five major parts are salary management, terminations, layoffs, promotions and identifying poor performance (Boswell & Boudreau, 2000).so some of them can be automated also the automated one has pros & cons.

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  4. Hi Dineth, Well explained article. Further to the points you've added, The ultimate benefit of performance appraisal is (indirectly) boosting overall organizational performance. However, Randell (1994) argues that PA is the systematic evaluation of individual performance linked to workplace behavior. Appraisals often take the form of an appraisal interview, usually annual, supported by standardized forms. The key objective of appraisal is to provide employees with feedback on their performance provided by the line manager (Randell, 1994)

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    1. Thank you for your comments Gihan. Agree with your view. The performance appraisals can help to encourage the supervisors to observe their employees more closely and do a better job of managing them (Oberg (1972).

      Delete
  5. Very well explained Dineth.
    The systematic procedure of performance appraisal helps the supervisors to frame training policies and programmes. It helps to analyse strengths and weaknesses of employees so that new jobs can be designed for efficient employees. It also helps in framing future development programmes.

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    1. Thank you for your comments ijaz. Agree with your view. appraisals help to encourage the supervisors to observe their employees more closely and do a better job of managing them (Oberg 1972).

      Delete
  6. Hi Dineth agreed on statement. Madhavi Thakur ,(2020) said that the evaluation helps the line managers and HR people to design policies and programs for the progress of employees and business.

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    1. Thank you for your comments Upeksha. Agree with your view. Evaluate employees and develop their competence, improve performance, and allocate rewards & benefits (Fletcher, 2001). This identified the purposes of performance appraisal (Grote (2002).

      Delete
  7. Dineth, your post is well-explained, and I'd want to add to it. According to Rue and Byars, (2005), Performance evaluation is a method of determining and expressing how individuals execute their jobs, as well as developing a strategy for improving the process of fulfilling work duties.

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    1. Thank you for your comments janakan. Agree with your view. performance appraisal can improve organizational decisions including reward allocation, promotions, layoffs and transfers. the performance appraisal can improve individual career decisions and decisions about where to focus one time and effort.

      Delete
  8. Hi Dineth, Clearly line-up the details. Further performance appraisals are also considered as motivational tools due to the ability to help identify employees‘ strengthen and help capitalize on them through support (Sutton & Watson, 2013).At the same time, weaknesses are identified and measures put in place in form of supervisory support that is necessary in helping the employee to improve.

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    1. Thank you for your comments Ganith. Agree with your view. Individual employees can take many decisions concerning their present and future roles in the organization (Murphy and Cleveland (1995). They must decide how they will develop future strengths and what sort of career goals they should pursue. Performance appraisal can provide an accurate, timely and detailed feedback to assist in the quality of these decisions.

      Delete
  9. The benefits that you have mentioned can be achieved if managers provide opportunities to employees to realise and improve their full capacity and motivation (Saul, 1993). There should be a clear communication mechanism in place within organizations to readily respond to employees’ requests for resources to implement tasks assigned to them. Many public organizations that I have worked for did not recognize the performance appraisal seriously other than for annual salary increment of employees which is decided based on the job category.

    Saul, P., 1993. Rethinking performance appraisal. Asia Pacific Journal of Human Resources, 30(3), pp.25-39.

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    1. Thank you for your comments Ravi. Agree with your view. The performance appraisals have five major parts are salary management, terminations, layoffs, promotions and identifying poor performance (Boswell & Boudreau, 2000). It’s not use for enable organizations to make decisions about the employees, but also to compare candidates on some type of objective basis (Brinkerhoff & Kanter).

      Delete
  10. Hi Dineth , Well written article ,agreeing with your points I would like to add below as well. According to the Armstrong ( 2014) This process is expected to improve organizational performance generally by creating culture of performance which will effect to achieve high performance levels. Specifically effective performance management ensure the individual goals are aligning with organizational goals and strategies.

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    1. Thank you for your comments Manoj. Agree with your view. performance appraisal including motivating employees, assessing employee potential, improving working relationships, assigning work more efficiently, and assisting in long-range planning (Thomas and Bretz (1994).

      Delete
  11. I agree with you; standard performance appraisal instrument increases the potential for consistency by ensuring that all similarly situated employees are evaluated on the same criteria. (Segal.2000)

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    1. Thank you for your comments Surangi. Agree with your view. There are four ways in which performance appraisal can help organizations. performance appraisal can improve organizational 6 decisions including reward allocation, promotions, layoffs and transfers. the performance appraisal can improve individual career decisions and decisions about where to focus one time and effort. Individual employees can take many decisions concerning their present and future roles in the organization (Murphy and Cleveland (1995).

      Delete
  12. Hey Dineth,Good Approcah to the subject,Further Gardner (2008) describes performance appraisal as the evaluation of an individual‘s work with the main aim of arriving at objective personnel decisions. It is also considered as the process of obtaining, analysing as well as recording information that revolves about the relative worth of the employee to the organisation (Armstrong, 2009). This is functioning through the formalised interaction between an organisation‘s supervisors and employees in which the former assess the performance of the latter. One of the main goals in this case is the identification of strengths and weaknesses that form the basis of recommending actions for improved employee performance (Gardner, 2008).

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    1. Thank you for your comments jayasundara. Agree with your view. The Performance appraisal is variety of activities through which organizations seek to Evaluate employees and develop their competence, improve performance, and allocate rewards & benefits (Fletcher, 2001).

      Delete
  13. Hi Dineth, Agreed with you, and adding to that, Performance appraisal proposed framework is based on six factors, which are training needs evaluation, coincidence with institutes, excite staff to be better, ability to compare, cost of method, and free of error, (Mostafa, J.,
    Atieh, B., & Roozbeh, H. A., 2009).

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    1. Thank you for your comments atapstthu. Agree with your view. The performance appraisals have five major parts are salary management, terminations, layoffs, promotions and identifying poor performance (Boswell & Boudreau, 2000).

      Delete
  14. Hi Dineth, personally, I am in agreement of the way you link PA to organizational performance. However, Armstrong (2014) points out that the researches so far have produced conflicting results when determining the link between organizational performance and PA.

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    1. Thank you for your comments Divakar. Agree with your view. Evaluate employees and develop their competence, improve performance, and allocate rewards & benefits (Fletcher, 2001).

      Delete
  15. Hi Dineth, I would like to add more to the content. The main goal of the performance appraisal in organizations is to improve employee performance (DeNisi and Pritchard, 2006). Another look of the performance appraisal is the most crucial issue in peroformance appraisal is delivering negative feedback to an employee (Ilgen and Davis, 2000). The managers were reluctant to give negative feedback. Employees find it very difficult to accept such feedback.

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    1. Thank you for your comments Thiloka. Agree with your view. directed towards to increasing the capacity of the employees to be more productive, effective, efficient and satisfied in future. It covers job skills, career planning, employee motivation and effective coaching between mangers and subordinates in the organization. also its concerned with enhancing attitudes, experiences and skills that improve the effectiveness of an employees(Boswell & Bourdeau, 2002).

      Delete
  16. Agreed on the statements you made on benefits and drawbacks of having Employee performance Management Dineth, while adding some more to the article, The systematic procedure of a performance appraisal help the immediate supervisor to set training, policies and program and It helps to analyse the strength and weaknesses of the employees since the organization can design the job efficiently to the employees. It will also be helping in framing future development programs to gain a developed and productive employee where an organization must carry out a fair and good performance appraisal (Creamer and Winston,1999).

    ReplyDelete
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    1. Thank you for your comments shazna. Agree with your view. additional purposes as performance appraisal including motivating employees, assessing employee potential, improving working relationships, assigning work more efficiently, and assisting in long-range planning (Thomas and Bretz (1994).

      Delete

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